Frequently Asked Questions

Everything you need to know about your next favorite pair of Alegria™ shoes.

What makes Alegria™ shoes unique for foot health?

Alegria™ shoes feature a patented footbed design made of cork, soft polyurethane, and memory foam. This ergonomic construction provides superior arch support and contours to the natural shape of your foot for all-day comfort.

How do I determine my correct size?

We use European (EU) sizing. To find your perfect fit, please refer to our comprehensive Size Guide located on each product page, which includes a conversion chart for US and UK sizes.

What is your return and exchange policy?

We offer a 30-day return policy for unworn shoes in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your shoes sooner.

Are Alegria™ shoes suitable for professional use?

Yes, many of our styles are specifically designed for healthcare, hospitality, and retail professionals. Look for our 'Professional' collection which features slip-resistant outsoles and stain-resistant leathers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.